Sparki Docs

Project

Configure listings, services, customer actions, agendas, and bid options.

Configuration

Projects are the customer-facing listings, services, or appointment-led offers a realtor publishes in Sparki.

Customers see projects in the portal or plugin and can use them to view details, book, message, submit bids, or answer pre-validation questions.

Where to Find Projects

Open Projects in the dashboard. To create a project, choose the new-project action. To edit an existing project, open it and use the project settings.

After a project is created, it still needs to be placed where customers can find it. Most teams add the project to Content and connect an agenda so customers can book a time.

Project settings screen

Project settings hold the details customers read and the connected agenda they can book.

Project detail page with the project-specific schedule visible beside the project information

The project page brings listing details and availability together, so the team can check whether customers will see useful times before sharing the project.

Import a CRM Object

When your CRM add-on is connected, start a new project and choose Connect. Search for the object from Realworks, Kolibri, or another supported CRM source, select it, then check the imported project before saving.

Most property information stays in the CRM first: photos, thumbnail, descriptions, building details, energy labels, address details, and other object data. Sparki copies the selected object data into the project so you can publish, book, collect bids, or run workflows around it.

Imported CRM project

CRM object data pre-fills the Sparki project, but the project should still be checked before it is shared.

If an object does not appear, use the CRM Sync action first. Sync fetches the latest CRM objects into Sparki so they can be selected during project setup. Imported fields are copied into the project; they do not automatically update every time the CRM object changes later. If CRM data exists but is missing or mapped incorrectly in Sparki, contact support so the mapping can be fixed centrally instead of repaired one project at a time.

Configure the Customer Action

Appointment

Let customers book directly when the project has connected agendas and available slots.

Question

Let customers ask about a listing or service before choosing a time.

Bid

Enable offer flows for sale projects when your process is ready for customer bids.

A project can represent a property for sale, a rental listing, a service appointment, a valuation, intake, or another customer-facing offer. Add a clear title, description, price or service information, address or location details, images, floor plans, amenities, and a strong thumbnail where relevant.

Connect the Agenda

Projects can use a full shared agenda or a separated project-specific agenda. Full agendas are easiest when one calendar can serve several projects. Separated agendas are useful when a project needs its own availability that should not be mixed with the main agenda.

For a deeper explanation of full agendas, separated agendas, project markers, and schedule transfer actions, use the Agenda guide.

If your office uses Realworks and the feature is enabled for your portal, projects can be linked to Realworks data. Realworks availability is a Pro or Custom feature and may need to be requested or enabled before it appears.

Connected agendas section inside project settings

Connected agendas explain whether the project uses shared availability or its own project-specific schedule.

Publish the Project

There are several ways to make a project available to customers:

  1. Add it to Portal Content so it appears in the portal or plugin menu.
  2. Add a website match rule in project settings so the plugin can show the project action on matching website pages.
  3. Connect an in-page website button to the plugin when your website has a dedicated call to action.
  4. Share the project link directly, for example from Funda, an email, or another campaign.

If a project should not be visible yet, leave it out of portal content, do not add a website match rule, and do not share the direct project link.

Project Features

Some customer features are enabled per project:

  1. Appointment scheduling lets customers choose available slots.
  2. Appointment requests lets customers ask for follow-up when the shown times do not fit, or when the team wants to approve visits first.
  3. Open bidding lets customers place offers from the portal or plugin.
  4. Public bid log shows anonymized bid information when bidding is active and the project is configured for a public bid log.

Pre-validation is also configured from the project settings when customers must answer qualifying questions before they can book. It uses the workflow builder behind the scenes; see the Workflow guide for the question types and pre-validation endings.

If bidding is turned off, the bid action and bid log are hidden from customers. If a project is only being prepared internally, keep it out of the customer entry points until the team has checked the content, agenda, and actions.

Before Sharing

Create the project, add the important customer-facing details, connect at least one agenda, decide whether customers should book directly or request contact, then preview the flow through the portal or plugin before sharing it publicly.

Plan and Role Notes

The Free plan allows one active project. Pro and Custom plans allow unlimited projects. Members need Edit projects to create or update projects.

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